If I suspect I have a bad securityProbe, how long is the warranty and what should I do?

Unless you purchased and extended warranty, this period is fiv years after the purchase date. The RMA process begins with you contacting AKCPs Support Team, who will determine if the securityProbe is faulty. When contacting AKCP, please provide the MAC address of the unit If the securityProbe is determined to be faulty and is confirmed to still be covered under your warranty plan, then AKCP will provide you the RMA instructions to return the unit for repair at no cost Please contact the AKCP Support Team at [email protected] for instructions on the RMA process