Hello,
I have 5 SP-WTS and related SP-WTs that I need to connect to the cloud. in the “server integration” window the status is “connected”.
I want to know how to add these devices to the cloud, I have enabled SNMP on the SPs, but every attempt to add “AKCP Device” by entering the username and password fails.
is there a quick setup guide, and also a brief description of how the devices communicate with the cloud? It’s clear that they use a VPN, but are the credentials those of SNMPv3 or others?
any info and help is welcome
thanks and best regards
Ezio D.
- supportsyt asked 9 months ago
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Hello Ezio,
Yes, we do have a guide on how to create your free account and setup your SP+ unit on the CloudAPS (AKCess Pro Server).
First you need to ensure that your unit is running the latest firmware on our website support portal;
https://www.akcp.com/support-center/customer-login/
Then use the instructions in the guide below.
CloudAPS setup and troubleshooting
Regards,
AKCP Support Team
- asfscott answered 9 months ago
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Hello Ezio,
Yes, we do have a guide on how to create your free account and setup your SP+ unit on the CloudAPS (AKCess Pro Server).
First you need to ensure that your unit is running the latest firmware on our website support portal;
https://www.akcp.com/support-center/customer-login/
Then use the instructions in the guide below.
CloudAPS setup and troubleshooting
Regards,
AKCP Support Team
- asfscott answered 9 months ago
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