OID not increasing: SPAGENT-MIB AKCP Remote Sensor Monitoring

We are trying to read our akcp unit from zabbix using SNMP tables
But it seems there is a bug in your tables.

Just updated to firmware spplus_h7-1.0.6086 but we are still getting those errors.

root@zabbix:/data/docker/zabbix-srv/var/lib/zabbix/mibs# docker exec -it zabbix-server snmptable -m ALL -v2c -c public CTS.SERVER .1.3.6.1.4.1.3854.3.5.1
OID not increasing: SPAGENT-MIB::commonIndex."..".0.0

root@zabbix:/data/docker/zabbix-srv/var/lib/zabbix/mibs# docker exec -it zabbix-server snmptable -m ALL -v2c -c public CTS.SERVER commonTable
OID not increasing: SPAGENT-MIB::commonIndex."..".0.0

root@zabbix:/data/docker/zabbix-srv/var/lib/zabbix/mibs# docker exec -it zabbix-server snmptable -m ALL -v2c -c public CTS.SERVER virtualAnalogSensorTable
SPAGENT-MIB::virtualAnalogSensorTable: No entries

We can get stuff out

root@zabbix:/data/docker/zabbix-srv/var/lib/zabbix/mibs# docker exec -it zabbix-server snmpwalk -m ALL -v2c -c public CTS.SERVER .1.3.6.1.4.1.3854.1
SPAGENT-MIB::sensorProbeMAC.0 = STRING: "00:0B:........"
SPAGENT-MIB::sensorProbeMailRecpt.0 = ""
SPAGENT-MIB::sensorProbeProductType.0 = INTEGER: sensorProbePlus(16)
SPAGENT-MIB::sensorProbeEntry.111.2.0 = INTEGER: 16799754
SPAGENT-MIB::sensorProbeEntry.111.10.0 = INTEGER: 1
SPAGENT-MIB::sensorProbeEntry.111.12.0 = INTEGER: 12
SPAGENT-MIB::sensorProbeEntry.200.0 = Gauge32: 0
SPAGENT-MIB::sensorProbeEntry.201.0 = ""

sensorProbe+

sysadm asked 2 months ago

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Answers (1)

Dear AKCP Customer,

Thank you for your question and comments regarding the Zabbix NMS.

Please first insure that you are using the updated MIB that we supply with the SP+ firmware, or the built-in MIB that is supplied with Zabbix.
Older (10+ years) MIBs could possibly have a problem, but we fixed this already a few years ago.

Additional details;

It seems the Zabbix software still uses the very old sensorProbe MIB for the SP+ and this causes these problems. You should either check the updated MIB that includes the SP+ OID’s or get the required OID’s directly from the AKCP unit using “get SNMP OID” button or SNMP walk.

These details are covered in our OID manual as well that can be downloaded from our website support portal.

https://www.akcp.com/support-center/customer-login/

Please also check the details in our online forum here regarding NMS integration.
https://www.akcp.com/forum/