Cannot upload SSL security certificates to our SP+ base units AKCP Remote Sensor Monitoring

Hello AKCP,

We have several devices for which we want to use SSL certificates, but we are unable to upload them. Is this related to the size of the certificates?

Please help.

Thanks

sensorProbe+ SSL

asfscott asked 4 months ago

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Answers (1)

Dear AKCP Customer,

Thank you for your question. Yes, the SP+ units (SP2+ & SPX+) units do have limitations on the size of the SSL certificates as follows;

Here is a summary of the F4 F7 H7 HTTPS certificate file size limitation.
F4: Always 4K
F7:
Firmware 5676 2022-02-11 and earlier: 4K
Firmware 5824 2022-10-20 and later: 12K
H7: Always 12K

Moreover, please check this forum and also the SP+ manuals in order for you to determine your unit type (F4, F7 or H7). Insure your SP+ unit(s) are upgraded to the latest firmware on our website support portal and also check the manual there on how to upload the certificates to your unit(s).