securityProbe warranty expired. Discount for replacement? Yes, a new replacement unit can normally be provided by AKCP at the cost price of the unit if your warranty has expired. Please … Read More
Can I use the default IP of the securityProbe to access the web interface and later assign the desired IP?
Yes, you can access the web interface by entering the IP 192.168.0.100 in your browser. For more tips on IP addresses also see ?Trouble Shooting?
Why am I unable to set the IP to the device using the IPSet utility provided in the help CD?
The power to the sensorProbe may be lost. Check the red LED. It should be steadily lit. The device is not hooked up properly with the LAN/network/Patch cable. Check the … Read More
Is there some way I can find out the IP address of my unit?
Yes, you can simply press the red reset button on the back of the unit once and the unit will announce the IP address through the speaker.
I am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?
You can ping the device but no web interface is loading. The proxy settings of the browser may be preventing the access to the device. Please disable the proxy settings … Read More