AKCP securityProbe not sending SNMP traps. The destination SNMP TRAP IP is not set the TRAP settings. The community entered is wrong. The firewall is blocking the SNMP TRAP traffic. … Read More
I have HP OpenView, but I’m not able to receive the Traps. What is my problem?
For changing the Traps to HP OpenView style, you need to send an SNMP command to the device given below: snmpset .1.3.6.1.4.1.3854.1.2.2.1.60.0 i X Where IP is the IP address … Read More
My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?
My AKCP device not sending alerts. This most likely due to either your “Rearm” settings, or your “Continuous Time for Sensor to be in new Status before accepting new Status” … Read More
Can I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?
Can I use version 400x firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports? Yes, all new firmware that supports the new hardware … Read More
My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?
Loose settings on securityProbe device if update the firmware? No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer … Read More
When I try to assign the gateway IP address in the network settings, the device will not save it and it always reverts back to the default?
AKCP device doesn’t save the assigned IP address. This happens when the device is not able to find the IP address that is entered. When the IP is entered, the … Read More
My securityProbe8-X20 has the 20 extra dry contacts, can I configure these as inputs and outputs?
You can generate an output (0VDC/5VDC) using a dry contact sensor on the both the securityProbes on an alarm state, however this is done using one of the 8 RJ-45 … Read More
What is the maximum voltage I can input to the extra dry contacts on the securityProbe8-X20?
What is the maximum voltage I can put on sensorProbe8-X20 dry contact inputs? You can input up to 30 Volts DC to the extra dry contacts, as long as you … Read More
How do I know if my securityProbe is still working and has a network connection?
You can set the Heartbeat Messages feature on the securityProbe to send email, SNMP traps, or SMS messages that insures you your unit is still functioning and your network connection … Read More
How do I connect and monitor my UPS, or Uninterrupted Power Supply, so that I know when it is running on battery backup mode?
connect AKCP monitoring to UPS? You can use our 80 virtual sensors feature included in the securityProbe device that allows you to perform an SNMP get command on any SNMp … Read More
