My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

AKCPsecurityProbe Series, Support

Loose settings on securityProbe device if update the firmware? No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer … Read More

AKCPMy new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

You mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

AKCPsecurityProbe Series, SupportLeave a Comment

Many types of these adapters should work. However, we specifically tested two types of these and found that the models that have these two chipsets pl-2303 and FT232BM worked, so … Read More

AKCPYou mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

I see that my new securityProbe5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?

AKCPsecurityProbe Series, Support

We offer two types of expansion modules. The first is the E-sensor8 expansion module and it has 8 RJ-45 Intelligent sensor ports just like the ports on the back of … Read More

AKCPI see that my new securityProbe5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?

Can the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the opto? mean opto isolated?

AKCPsecurityProbe Series, Support

The E-opto16 dry contact expansion modules can only be used as inputs, just like the extra dry contact inputs on the secuirtyProbe8-X20. Yes, the opto? in the product name means … Read More

AKCPCan the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the opto? mean opto isolated?

Can the expansion modules be daisy chained together, if so how many expansion modules can be connected to a single securityProbe 5E?

AKCPsecurityProbe Series, Support

Yes, the expansion modules can be daisy chained together using the RJ-45 input and output ports with normal CAT5 Ethernet cable. There really is no limitation to the amount of … Read More

AKCPCan the expansion modules be daisy chained together, if so how many expansion modules can be connected to a single securityProbe 5E?

How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

AKCPsecurityProbe Series, Support

The maximum run length of the expansion modules is 1000 feet. This is not the total run length. This is between the base unit and the expansion modules, or from … Read More

AKCPHow far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?