Many types of these adapters should work. However, we specifically tested two types of these and found that the models that have these two chipsets pl-2303 and FT232BM worked, so … Read More
I noticed the new securityProbe5E has a jumper in the back, what is this used for?
AKCP securityProbe5E Modbus Jumper – what is it for? That jumper is a 120 ohm switch, as in some cases of Modbus integration 120 ohms is needed on the RS485 … Read More
I see that my new securityProbe5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?
We offer two types of expansion modules. The first is the E-sensor8 expansion module and it has 8 RJ-45 Intelligent sensor ports just like the ports on the back of … Read More
Can the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the opto? mean opto isolated?
The E-opto16 dry contact expansion modules can only be used as inputs, just like the extra dry contact inputs on the secuirtyProbe8-X20. Yes, the opto? in the product name means … Read More
Can the expansion modules be daisy chained together, if so how many expansion modules can be connected to a single securityProbe 5E?
Yes, the expansion modules can be daisy chained together using the RJ-45 input and output ports with normal CAT5 Ethernet cable. There really is no limitation to the amount of … Read More
How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?
The maximum run length of the expansion modules is 1000 feet. This is not the total run length. This is between the base unit and the expansion modules, or from … Read More
Can I reset my securityProbe 5E back to the factory default settings? If so, how is this done?
Yes, you can reset the securityProbe 5E back to the factory defaults by clicking on the “Clear All User Data and Restore Original Settings” button from the Settings tab >> … Read More
The securityProbe device is not able to send SNMP Traps. What is my problem?
AKCP securityProbe not sending SNMP traps. The destination SNMP TRAP IP is not set the TRAP settings. The community entered is wrong. The firewall is blocking the SNMP TRAP traffic. … Read More
Are there different mib files for each securityProbe, or are they the same for all products?
Yes, there are two different mib files, one for the sensorProbe line of products and one for the securityProbe line of products
I cannot login to the device. What could be my problem?
The password entered is wrong. The password has been changed by another user Try logging is as Administrator and using public as the password
