The way the air flow sensor works is there are two thermistors, one internal and one external. A thermistor changes resistance based on air temperature. The internal thermistor is the … Read More
Is it possible to extend the run length of my sensors?
Yes, you can extend the run length of your sensors, but each sensor has its own maximum, so please contact the AKCP Support Team about your specific sensor. Also remember … Read More
How accurate is your airflow sensor?
The airflow sensor is not a precision measuring instrument. This device is meant to measure the presence or the absence of air flow. The placement of the sensor is very … Read More
I have one of you DC Voltmeter sensors and my question was can this sensor handle DC signals from 0 to 10 mV?
What is the resolution of the AKCP DC Voltmeter? The lowest signal will be 0.1V (100mV). We display only the one decimal place in the web interface of the unit. … Read More
How do I configure my securityProbe8-X20 extra dry contacts as opto isolated?
This diagram below is showing you the jumper setting for setting up your dry contact inputs to the opto-isolated setting.
The securityProbe device is not able to send SNMP Traps. What is my problem?
AKCP securityProbe not sending SNMP traps. The destination SNMP TRAP IP is not set the TRAP settings. The community entered is wrong. The firewall is blocking the SNMP TRAP traffic. … Read More
I have HP OpenView, but I’m not able to receive the Traps. What is my problem?
For changing the Traps to HP OpenView style, you need to send an SNMP command to the device given below: snmpset .1.3.6.1.4.1.3854.1.2.2.1.60.0 i X Where IP is the IP address … Read More
My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?
My AKCP device not sending alerts. This most likely due to either your “Rearm” settings, or your “Continuous Time for Sensor to be in new Status before accepting new Status” … Read More
Can I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?
Can I use version 400x firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports? Yes, all new firmware that supports the new hardware … Read More
My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?
Loose settings on securityProbe device if update the firmware? No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer … Read More
